help

FAQ

Of course, we are at your disposal and we will be happy to answer any question, by e-mail or during a telephone conversation. However, following answers to most frequently raised questions may be helpful.

Yes, all you have to do is contact us and ask for a pattern package. Usually we complete such a shipment on the same day and send it via a courier company.

All our products are made on the basis of an individual project and customer suggestions. Therefore, we do not use a ready-made product price list. However, we will be happy to prepare a price offer for the markings you are interested in.

In order to receive a price offer, please contact one of our specialists directly by phone or e-mail. We also encourage you to use the ASK FOR A PRICE> CONTACT form

In order for us to be able to prepare a quote, please indicate the type of marking you are interested in

and clarify the query with:

  • dimensions and shape of the sticker
  • type of base on which the markings will be applied
  • volume (they can also be quantitative ranges)

It is also extremely helpful to send a graphic design along with the inquiry. It can be an illustrative graphic in any format.

Generally, we prepare the valuation on the same business day on which we received the inquiry. Of course, it sometimes  topic is more advanced and requires consultation with our technologist or internal tests. You will surely be informed about such a fact and the approximate time that we will need to preapre  the offer.

The minimum production volume depends on type of product and it’s dimensions. Most often  the MOQ is 500 pcs. Of course, we also carry out smaller outlays as part of model batches or pilot productions. For details, it is best to contact one of our advisors.

We know that time is of essence for you. That’s why we try to execute orders as soon as possible. However, a lot depends on current production load and type of product. Standard order processing time is a up to 14 business days. In the case of more advanced productions, it may be a maximum of 21 business days

Of course, our graphic department will help you to develop a graphic design, and before starting production, you will receive a graphic visualization of the ordered product for your approval.

Usually we do not design the logotype itself, but rather adapt it to the technology in which the marking is to be made.

Yes, we can make a sample batch or a pilot run before starting final production. In order to determine time and possible costs of making designs for such implementation, please contact one of our advisors.

We know that many issues are best discussed directly with customer, therefore we are at your disposal and we would be happy to meet you and present our production capabilities or discuss the details of the topic you are interested in.

For this purpose, please contact us directly by e-mail or telephone or use the CONSULTATION> CONTACT form

Fair Play Enterprise  is a Polish nationwide program of which we are a multiple laureate. It’s ideas, are part of our philosophy

We constantly make sure that our company is synonymous with reliability and honesty. This fact is confirmed by The Reliable Company certificate granted to us.

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